• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

    What Depth Should My Fishfinder Read When I’m out of the Water?

    Anywhere between zero and the maximum depth range of the fishfinder.

    The key question is really "why does one unit read zero while another one reads 1 foot, another one reads 1100 feet and another one constantly jumps around from zero to 1400 feet?" 

    First, there is always noise associated with an electronics device. There is no such thing as a noiseless piece of electronics. Noise is picked up in our units as a sonar signal. While the unit is working in the water the true sonar signals are 100’s of times greater than a noise signal in our units. The unit easily picks up on the true sonar returns and displays them. The noise from the electronics is so small that it doesn’t even show up on the screen most of the time.

    When the transducer is out of the water and the unit is operating in normal mode, the unit is doing its job and trying to find the bottom and report that back as a digital depth reading. Since there are no true sonar returns it starts searching for the bottom. As it searches for a bottom that doesn’t exist since the transducer is out of the water it will pick up on these tiny noise signals and report them back as the bottom since it is the strongest signal available. 

    In summary, there is no digit depth reading that has any significance when the unit is out of the water and it is not recommended to test your product in this manner.

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here
     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

    Many times email providers block unknown senders as part of their spam filtering process. 

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  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support