• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

    What type of sonar information is shared with Ethernet?

    Units can only share information on sonar from the lowest featured model and only like frequencies.  Examples below of what will not share: 

    Side Imaging sonar will not share Side Imaging sonar/views with a non-side imaging unit.  Example: 1198c SI with a 858c.  It will only share standard 2D sonar.

    Down Imaging sonar from a Side Imaging unit will not share with a Down Imaging unit.  Example:  1198c SI with a 788ci HD DI.  It will NOT even  share standard 2D sonar.

    Down Imaging sonar from a Down Imaging unit will not share with a standard sonar unit:  Example:  788ci HD DI with a 788ci HD.  It will NOT even  share standard 2D sonar.

    Down Imaging sonar from a Down Imaging unit will not share with a Side Imaging unit:  Example:  788ci HD DI with a 1198c SI.  It will NOT even share standard 2D sonar. 

    What will share: 

    Side Imaging and Down Imaging sonar from a Side Imaging unit will share Side Imaging and Down Imaging sonar with another Side Imaging unit.  Example:  1198c SI with a 998c SI, an 898c SI or a 798ci SI.

    Down Imaging sonar from a Down Imaging unit will share Down Imaging sonar with another Down Imaging unit.  Example:  788ci HD DI will share with another 788ci HD DI.

     

    Primary Unit - 1198 1197, 998, 898, 798ci HD  
         Side Imaging   Down Imaging     2D Sonar 
    1198c 

    Y 

    Y 

    Y 

    1197c 

    Y 

    Y 

    Y 

    1158c 

    N 

    N 

    Y 

    1157c 

    N 

    N 

    Y 

    998c 

    Y 

    Y 

    Y 

    958c 

    N 

    N 

    Y 

    898c 

    Y 

    Y 

    Y 

    858c 

    N 

    N 

    Y 

    798ci HD 

    Y 

    Y 

    Y 

    788ci HD DI 

    N 

    N 

      

    788ci HD 

    N 

    N 

    Y 

    778c HD 

    N 

    N 

    Y 

     Primary Unit - 788ci HD DI 

    1198c 

    N 

    N 

     N  

    1197c  

     

     

     N  

    1158c  

     

     

     N  

    1157c  

     

     

     N  

    998c  

     

     

     N  

    958c  

     

     

     N  

    898c  

     

     

     N  

    858c  

     

     

     N  

    798ci HD SI  

     

     

     N  

    788ci HD DI  

     

     

    Y 

    788ci HD  

     

     

     N  

    778c HD  

     

     

     N  

     

     

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here
     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

    Many times email providers block unknown senders as part of their spam filtering process. 

  • Review Order History

  • To check on your online orders, you'll need to log in to our online ordering system.

    View Order History
  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support