• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

    Have a question?

    Search the FAQ by keyword and / or category:

    Do Humminbird products support AIS?

    Humminbird's 788ci HD, 788ci HD DI, 798ci HD SI, 858c, 858c HD, 858c DI, 858c HD DI, 898c SI, 898c HD SI, 958c, 958c HD, 958c DI, 958c HD DI, 998c SI, 998c HD SI, 1157, 1158, 1197 and 1198 will all support this feature. 

    Connecting an AIS to a Humminbird Unit  

    If your AIS ships with a pigtail connection, you can connect your Humminbird control head to it via the AS HHPGS 

    1.    Check the AIS installation guide to find the transmit, receive and ground wire colors

    2.    Connect the wires on the AIS pigtail to the AS HHGPS according to the below chart.

    3.    Heat shrink or tape the connections

    4.    Heat shrink or tape the AS HHGPS red wire.

    5.    Connect the AS HHGPS cable to the Humminbird unit at the RS232 port. 

                            

     

     

    Wiring Information 

    AS HHGPS Cable 

    RS232 

    AIS Data Cable 

    RS232 

    Green (Receive)    

    Transmit

    White (Transmit)

    Receive

    Black (Ground)  

    Ground

     

     For additional information please read more. 

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

    Many times email providers block unknown senders as part of their spam filtering process. 

  • Review Order History

  • To check on your online orders, you'll need to log in to our online ordering system.

    View Order History

  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support