• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

    My boat icon and track are not aligned or are disconnected. What can I do?

    1. You must decide if you want to save the current track.

    2. If you want to save the current track then simply press the MENU button when in the GPS screen and select SAVE CURRENT TRACK. If you do not care about saving the current track proceed to step 3.

    3. Press the MENU button when in the GPS screen and select CLEAR CURRENT TRACK. Once you clear the current track the boat will immediately realign with the track.

    Why is this happening?  

    The units have 50,000 trackpoints per track. When the unit uses up all of these 50,000 trackpoints it begins to erase the oldest trackpoint in the track and create a new one. This is the way it is supposed to work. The fact that when the 50,000 trackpoints are used up the boat icon and track mis-align is a bug in the software that will be fixed as soon as possible.If this does not solve your problem, we would need a recording of this problem and the recordings should be emailed to us at service@humminbird.com or call us a 1-800-633-1468. For instructions on recording, see your operations manual.

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here
     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

    Many times email providers block unknown senders as part of their spam filtering process. 

  • Review Order History

  • To check on your online orders, you'll need to log in to our online ordering system.

    View Order History
  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support