• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

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    What changes were included in 5.310 Software?

    If you own a FF597ci HD, FF597ci HD DI, FF581i, 365i or 385ci this update will include the following:

    • Sonar Ice Fishing Feature added
    • Auxillary Temperature reading info box activated
    • Ice Mode X-Press Menu changes

     

    If you own a FF597ci HD, FF597ci HD DI or FF581i this update will include the following:

    • Sonar cursor and depth lines were added.

     

    If you own a FF597ci HD DI this update will include the following Down Imaging changes:

    • Shallow Water depth detection
      Bottom Lock and Down Imaging Zoom

     

    If you own a 385ci this update will include the following:

    • Addition of LakeMaster® capabilities

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

    Many times email providers block unknown senders as part of their spam filtering process. 

  • Review Order History

  • To check on your online orders, you'll need to log in to our online ordering system.

    View Order History

  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support