• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

    How do I download Software to a unit if it does not have a card reader?

    Recommended for all units without MMC Slot
    Minimum Computer Specifications:
     

    • Windows 95/98/ME/NT4.0 sp6/2000pro/XP Home/XP Pro
    • 32 MB Ram
    • 20 MB Free Disk Space
    • Pentium or Celeron processor
    • An available 9-pin serial port or USB port
    • Monitor capable of running 800x600 or higher

      

    Download HumminbirdPC

    1. Must have a Fishing System Unit from our Matrix, 300, 500 or 700 Series of products
    2. Log in at humminbird.com and register your Fishing System
    3. Download the correct Humminbird PC (HumminbirdPC for Windows 95 or HumminbirdPC for 98 and above)
    4. Save the executiable file to your Desktop
    5. Switch to your Desktop and double click on the HumminbirdPC.exe file to install
    6. Click on the SETUP button when the extractor dialog box pops up
    7. The installer wizard will pop up and click NEXT
    8. Select the Installation Folder - leave folder as is and click NEXT
    9. Confirm the Installation - click NEXT
    10. A bar will progress across the screen showing the progress of the installation
    11. Installation is Complete Message - click CLOSE

       

    Accessories Needed
    AS PC2 or AS PC3 Accessory Kit (not recommended for any 800, 900 or 1100 Series Products):

    1. PC Connection Cable with at DB9 serial or USB connection
    2. Fishing System- 18 volt power cable w/ 8 AA batteries (not included)
    3. PC connect accessory manual

     

    Downloading the Software for Updating the Unit
    Log in at humminbird.com/support- Registration Section

    1. On the MY EQUIPMENT tab AVAILABLE DOWNLOADS appears to the right of the picture of your unit. Click on the software with the name of your unit listed.
    2. A description of the new features in the update appears.  Click on the Download box below the instructions
    3. A File Download box will pop up - Click SAVE and indicate where to save the software update file to your computer so that you can retrieve it on a future step.
    4. Download Complete dialog box will appear - click CLOSE

      

    Connection to your PC

    1. Plug the serial or USB connector into the computer
    2. Plug the Accessory connector into the unit
    3. Attach the power cable to the new 8 AA batteries on AS PC2 or AS PC3 but DO NOT PLUG THE POWER CABLE INTO THE UNIT YET

      

    Using Humminbird PC

    1. Be sure your unit is connected to the computer, but do not power on the unit at this point
    2. On your task bar go to  START>>-PROGRAMS>>HUMMINBIRDPC.  This will start the HumminbirdPC program.
    3. After Humminbird PC loads connect the power cable to the unit and power on your unit..
    4. On the Humminbird PC program you will then see an icon of a unit. Click on the icon of the unit.
    5. You will then see a Yellow oval with a blue circle arrow , click on the oval icon
    6. Humminbird PC will then start the Humminbird Software Update Wizard. You will then click on next to proceed. Your unit name and serial number will then appear on the screen.
    7. You will then click on Browse and then click on the update file (unit_name.bin file) that you have saved to your pc and click on open. This will prepare the file to be transferred into you unit.
    8. Then click on next to proceed with the software update the update will then start. Once the software update is complete the unit will reboot itself. DO NOT POWER OFF THE UNIT DURING THE UPDATE.

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here
     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

    Many times email providers block unknown senders as part of their spam filtering process. 

  • Review Order History

  • To check on your online orders, you'll need to log in to our online ordering system.

    View Order History
  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support