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  • Frequently Asked Questions

    How can I test the installation of my transducer?

    Testing should be performed with the boat in the water, however you can initially confirm basic operation with the boat trailered.

    Press POWER once to turn the unit on. There will be an audible chirp when any button is pressed to confirm the button press. If the unit does not power-up, ensure the unit is fully seated on the mount and that power is available.

    The first screen provides four options: Start-up, Options, Simulator, and Diagnostic. A message at the bottom of the screen indicates the transducer connection. If no transducer is detected (or one is not connected), the message will indicate this and the unit will go into simulator after the initial screen times out.

    Note: the transducer must be submerged in water for reliable transducer detection.

    If a transducer is detected, the unit will enter "Start Up" or normal operation unless you choose another option. If you do not press any button before the timer reaches "0", the normal operation screen is displayed. If the boat is in water, sonar data appears.

    If the bottom is visible on screen with a digital depth readout, the unit is working properly. Ensure the boat is in water greater than 2' but less than the depth capability of the unit and the transducer is fully submerged. Remember the sonar signal cannot pass through air.

    If the unit is working properly gradually increase the boat speed to test high-speed performance. If the unit-functions well at low speeds but begins to skip or miss the bottom at higher speeds, the transducer requires adjustment. Refer to the appropriate transducer installation section for more detail.

    Note: it is often necessary to make several incremental transducer adjustments before optimum high-speed performance is achieved.

    Important: For Transom Mount transducer installations, install the third mounting screw after the final transducer adjustments.

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here
     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

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  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

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