• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

    What should I do if I need a transducer other than the transom mount included in the box?

    All transducer-equipped Humminbird products come standard with a transom-mounted transducer. However, we also offer these optional models:

    * Puck (Shoot thru single layer fiberglass hull)
    * Angled Puck (Shoot thru single layer fiberglass hull)
    * Trolling Motor
    * Portable
    * Thru-Hull (plastic or bronze
    * Ice Ducer
    * Stick On

    If you'd prefer one of the above, you're welcome to exchange your transducer, through our factory, for no charge unless you require a bronze or plastic thru-hull transducer. Call our Customer Resource Center at 1-800-633-1468 for pricing.

    If you have recently purchased one of our Down Imaging units, we currently do not have any plastic or bronze Thru-Hull transducers for these models. 

    We can only exchange transducers which have not been previously installed or assembled.  We can only offer you credit on your transom transducer if the alternate transducer was purchased directly from the factory at our toll free number listed above.  We cannot offer credit on transducers ordered through our website as most orders do not ship from our facility. 

    Some retailers also choose to carry models without transducers and stock a variety of the above mentioned transducers. This option is available only on select 700 Series products. Check with your local retailer to see if they are participating in this program.

    If you are exchanging transducers, please check your Operations Manual to make sure the transducer you choose is compatible with your fishfinder. In addition, make sure you return all of the necessary mounting accessories.   The transom-mounted transducer you are returning must be new and unassembled, and the mounting hardware must accompany it. Occasionally the power cable is bundled with the transducer cable, please make sure the power cable is removed before shipping the transducer to us. 

    You must include payment, as well as your shipping address and phone number. Please allow 10-14 working days to process transducer exchanges.

    Johnson Outdoors Marine Electronics
    Attn:  Exchange Department
    678 Humminbird Lane
    Eufaula, AL 36027
    1-800-633-1468

    If you are located in Canada please return to the address below: 

    Humminbird Canada
    Attn:  Exchange Department
    4180 Harvester Road
    Burlington, ON  L7L 6B6
    1-905-634-0023

    If you are located outside of the US or Canada, please email us at service@humminbird.com or use our Dealer Locator to find your closest distributor.   

     

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here
     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

    Many times email providers block unknown senders as part of their spam filtering process. 

  • Review Order History

  • To check on your online orders, you'll need to log in to our online ordering system.

    View Order History
  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support