• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

    Have a question?

    Search the FAQ by keyword and / or category:

    I seem to be having display problems. What do you recommend?

    Fogging
    Although your Humminbird depth sounder is waterproof, the air within the unit contains moisture due to natural humidity. Please use the following suggestions to troubleshoot the problem.

    Check the Unit
    Although your Humminbird depth sounder is waterproof, the air within the unit contains moisture due to natural humidity. Due to this, some fogging is normal on cooler days. This situation is caused by heat generated from the sun warming the air in the depth sounder. This situation can be avoided or reduced by storing in a protected and safe area at outside temperatures. The situation should clear after about one hour of use. If not, the unit should be sent in for service.

    Has Power but No Display
    Consult the Common Checks guide on the following link and make sure that all categories are fully verified. Common checks

    Adjust Angle
    Tilt and pivot the depth sounder so that you may easily maintain a good angle for viewing.

    Adjust Contrast
    If contrast adjustment is an option on your depth sounder, refer to your Operations Manual for instruction.
    Check the Connectors & Pins

    Check the power connector, depth sounder connectors, fuse, fuse holder and battery terminal connections for corrosion. If corrosion is present, clean it off by using an abrasive (sandpaper, battery terminal cleaner, etc.) or with a mixture of baking soda and water. Also, make sure that all connections are not loose. Corrosion may cause a loss of voltage to the depth sounder.

    Display Freezes or Stops Moving
    Consult the Common Checks guide on the following link.  Common checks

    Customer Resource Center
    If you are still having problems after trying the preceding suggestions, return your depth sounder along with the power cable, transducer(s) and any accessories (switches, temp, speed, etc.) and a letter with a detailed description of your problems to:

    Johnson Outdoors Marine Electronics
    Service Department
    678 Humminbird Lane
    Eufaula, AL 36027

    (800) 633-1468 Customer Resource Center
    email: service@humminbird.com 

     

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

    Many times email providers block unknown senders as part of their spam filtering process. 

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    View Order History

  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support