• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

    Have a question?

    Search the FAQ by keyword and / or category:

    I have power related problems. What should I do?

    If your unit will not turn off, turns itself off, will not turn on or returns to the start-up or loading screen continuously you should first   Consult the Common Checks guide.  

    Additionally, wiggle the cable leading into the connector of the power cable to show any intermittent connection. If the power cable is intermittent, replace it. On some fishfinders, an intermittent power connection may cause the microprocessor to cease correct operation. This may make it impossible to turn the depth sounder off. If this is the case, return it to the Service Department.

    If you are still having problems after trying all of the suggestions on the Common Check guide, watch this video for additional tips.  If you still have issues, return your depth sounder along with the power cable, transducer(s) and any accessories (switches, temp, speed, etc.) and a letter with a detailed description of your problems to:

    Johnson Outdoors Marine Electronics
    Service Department
    678 Humminbird Lane
    Eufaula, AL 36027

    (800) 633-1468 Customer Resource Center
    email: service@humminbird.com 

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

    Many times email providers block unknown senders as part of their spam filtering process. 

  • Review Order History

  • To check on your online orders, you'll need to log in to our online ordering system.

    View Order History

  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support