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  • Frequently Asked Questions

    I have reset my Interlink but I still get messages or see zero waypoints on both units, what do I do?

    If you use HumminbirdPC, this is what you might see with either corrupt or phantom waypoints. (Click on any image to enlarge) 

     

    Bad Routes/uploadedImages/Humminbird/Content/Support/FAQ/Bad Routes New HB PC.GIF Bad Waypoints /uploadedImages/Humminbird/Content/Support/FAQ/Bad Waypoints In Old HB PC.GIF Duplicate Waypoints/uploadedImages/Humminbird/Content/Support/FAQ/Bad Waypoints In Old HB PC(1).GIF 

     

    If you are using Waypoint Management within your unit your might see /uploadedImages/Humminbird/Content/Support/FAQ/WYPNT. On Unit with  mngt. software.gif 

     

    Reset the waypoint and route buffers in the Interlink and the unit.  This procedure is a little more complex but still easy to perform.  Use the Interlink Status screen to check the values.  Note the number of extra waypoints or routes. Usually they are shown under Locked but not always. Add up the additional waypoints and routes that are shown to be used in the steps that follow. 

     

     

    1.     Save your NAV Data to a SD card for backup.  If possible load them on another unit or a PC using Humminbird PC.  Verify that you have your data securely backed up before proceeding.  

    2.    Go to the Interlink menu and select Stop Participating on both Units/uploadedImages/Humminbird/Content/Support/FAQ/InterlinkStopParticipating.png 

    3.    Go to the NAV tab on the unit showing the phantom NAV data and select Delete All Nav Data (or Format Nav Directories in version 6.250 or higher).  This will clear the unit of all Waypoints, Routes and Tracks.  /uploadedImages/Humminbird/Content/Support/FAQ/S00048.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00049.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00050.PNG 

    4.    Go to a GPS/Nav screen and manually mark the number of phantom waypoints and routes you counted.  You will have to move the cursor each time you mark a waypoint to mark the next one.

    5.    Go to the NAV tab, select Waypoints, select Share, select Lock All by pressing the right arrow on the 4-way cursor

     /uploadedImages/Humminbird/Content/Support/FAQ/S00059.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00056.PNG 

    6.    Exit back to the waypoint tab and you should confirm saved changes.  Select Share once more, this time select Share All. 

     /uploadedImages/Humminbird/Content/Support/FAQ/S00058.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00055.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00060.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00061.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00062.PNG 

    7.    Exit out of Waypoints and return to the NAV tab. 

    8.    Under the NAV tab select Delete All Nav Data.  This will clear the unit's buffers.

    /uploadedImages/Humminbird/Content/Support/FAQ/S00048.PNG  /uploadedImages/Humminbird/Content/Support/FAQ/S00049.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00050.PNG 

    9.    Go to the ACC tab and select Start Participating under the Interlink menu. 

     /uploadedImages/Humminbird/Content/Support/FAQ/S00052.PNG 

    10.    When asked how you want to participate, select Keep Data on this unit.  Answer the confirmation message yes.  The Interlink sync message will now appear.  When this is complete the Interlink and unit buffers will be cleared.

     /uploadedImages/Humminbird/Content/Support/FAQ/S00053.PNG 

    11.    Then tell the unit to Share all waypoints

    12.    Go to the second unit and under the ACC tab select Start Participating under the Interlink tab selection. 

    /uploadedImages/Humminbird/Content/Support/FAQ/S00052.PNG  

    13.    When asked how to participate answer Keep Data on this unit and answer yes to the confirmation message.

    /uploadedImages/Humminbird/Content/Support/FAQ/S00053.PNG  

    14.    When this is complete the Interlink and corrupt unit will have the Nav data loaded from the good unit.

    15.    If you continue to have issues, contact our Support department for further assistance at 1-800-633-1468.

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here
     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

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  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support