• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

    My units are always saying "change has been made outside the network" and it wants to include what it thinks is new NAV Data. What should I do?

    Check the Interlink status screen and note the number of waypoints and routes in the Interlink, Shared (Unit 1 and Unit 2) and Locked (Unit 1 and Unit 2).

    /uploadedImages/Humminbird/Content/Support/FAQ/InterlinkStatus.PNG  

    You may find that the Interlink and both units show exactly the same number of waypoints and routes.  Or, one may show a different value but you are still being asked to merge the data each time you turn the unit on.    Please take the following steps to "reset" the Interlink. 

    1.    Save your NAV Data to a SD card for backup.  If possible load them on another unit or a PC using Humminbird PC.  Verify that you have your data securely backed up before proceeding

    2.    Go to the Interlink menu and select Stop Participating on BOTH units. 

     /uploadedImages/Humminbird/Content/Support/FAQ/InterlinkStopParticipating.png 

    3.    Go to the NAV tab on one unit (you will need to be in Advanced User Mode) and select Delete All NAV Data.  This will clear the unit of all waypoints, Routes and Tracks.  /uploadedImages/Humminbird/Content/Support/FAQ/S00048.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00049.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00050.PNG/uploadedImages/Humminbird/Content/Support/FAQ/S00051.PNG 

    4.    On the unit you just cleared, go to the Interlink option under the ACC Tab and select Start Participating. 

     /uploadedImages/Humminbird/Content/Support/FAQ/S00052.PNG 

    5.    The unit will now ask you to Fully participate in the network.  Press your right arrow.

     /uploadedImages/Humminbird/Content/Support/FAQ/Interlinksetup.jpg 

    6.    When asked how you want to participate select Keep Data on this Unit.  This will send null NAV Data to the Interlink and rest. 

     /uploadedImages/Humminbird/Content/Support/FAQ/S00053.PNG /uploadedImages/Humminbird/Content/Support/FAQ/S00054.PNG 

    7.    The Interlink and unit will now sync.  You will see the message Interlink Sync in Progress.

    8.    When the sync is complete, go to the other unit and select Start Participating.

    9.    When asked to participate - right arrow to acknowledge.

    10.    When you are asked how you want to participate on the second unit tell it to Keep Data on this unit.  This will load the Interlink and the other unit previously cleared with the NAV Data from this unit.

    11.    You will again see the Interlink Sync in Progress message.

    12.    As the sync is going on you can use the Interlink Status option to view what is happening with the sync.  You can see the data being populated on the Interlink and the first unit. 

    13.    When the sync is complete, turn off both units and then turn them both back on.  Both units should now be in sync with the Interlink and there should be no messages displayed on your units.

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here
     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

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    View Order History
  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support