• Easy-to-install and easy-to-use Humminbird equipment needs love too. It’s important to register your product and establish an online account, so that we can offer the world-class support you come to expect from Humminbird. Technology changes daily. If you ever need help networking, upgrading or just getting the inside info on how something works to make your fishing experiences even better, check out our FAQs, manuals and other guides. Or simply feel free to contact us, anytime.

  • Frequently Asked Questions

    Why can't I see my downrigger ball in the sonar view?

    1. Blow back- blowback is what happens to the downrigger weight when you pull it through the water behind your boat. As your speed increases, so does the horizontal distance between the weight and your downrigger. The faster you go, the farther the weight is behind you. The farther the weight is behind you, the shallower the weight is. For example, if you are trolling @ 4 MPH with an 8 pound weight and you have 100' of cable in the water; the downrigger ball is actually at a depth of 80'. Use a heavier weight and the blow back will be less severe.
    2. You beam section on your unit is too narrow. We normal recommend 83kHz or 200/83kHz if your goal is to see the downrigger ball.
    3. Have the transducer near the transom and the side of the boat you are looking at.

  • Repair Contact Info

  • Check out the info below for unit repair and service contact information:

    If you live in Canada,
    click here
     

    Where to ship your items:
    (if you live in the U.S.)
    Humminbird
    Attn: Service Dept.
    678 Humminbird Lane
    Eufaula, AL 36027

    Who to call:
    Toll-free: 1-800-633-1468
    Monday - Friday
    8:00am - 4:30pm CST   
    Contact Support  

    To help insure a response from us, please add service@humminbird.com to your Safe Senders List.

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  • Review Order History

  • To check on your online orders, you'll need to log in to our online ordering system.

    View Order History
  • Contact Us

  • We’ve said it before, and we absolutely mean it. If you have a question, issue or problem, we are here for you. We’ll take care of you. That’s what we do. 

     Contact Support