What should I do if I need a transducer other than the transom mount included in the box?

All transducer-equipped Humminbird products come standard with a transom-mounted transducer. However, we also offer these optional models:

• Puck  (Shoot thru single layer fiberglass hull)
• Angled Puck (Shoot thru single layer fiberglass hull)
• Trolling Motor
• Portable
• Thru-Hull plastic or bronze
• Ice Ducer  

If you'd prefer one of the above, you're welcome to exchange your transducer, through our factory, for no charge unless you require a bronze or plastic thru-hull transducer or you are changing from one beam configuration to another or need a specific trolling motor transducer (XTM 9 DI 25 T).  See the below chart for exchange rates.  

• Below pricing is only good when returned to our facility in Eufaula, AL and returned to a US address.  
• Shipments outside of the US will incur higher shipping charges and the customer is responsible for any duty or brokerage fees.
• We can only exchange transducers which have never been used, installed or assembled. 
• We can only offer you credit on your transom transducer if the alternate transducer was purchased directly from the factory at our toll free number listed above. 
• We cannot offer credit on transducers ordered through our website as most orders do not ship from our facility. 

Some retailers also choose to carry models without transducers and stock a variety of the above mentioned transducers. This option is available only on select products. Check with your local retailer to see if they are participating in this program.

If you are exchanging transducers, please check your model within the Products section of humminbird.com to make sure the transducer you choose is compatible with your fishfinder.  Make sure you return all of the necessary mounting accessories.   The transducer you are returning must be new and unassembled, and the mounting hardware must accompany it. Occasionally the power cable is bundled with the transducer cable, please make sure the power cable is removed before shipping the transducer to us.  Please include a note in the shipment to us which includes payment (in the form of money order or credit card) as well as your shipping address and daytime phone number. Please allow 14-21 working days to process transducer exchanges.  

Note:  The following states will be charged Sales Tax.  AL, FL, GA, MI, MN, MO, TX, WA and WI.  

If you are located in Canada please contact our warehouse in Burlington, ON to confirm exchange transducer availability and pricing.  Their ship to address is: 

If you are located outside of the US or Canada, please email us at service@humminbird.com or use our Dealer Locator to find your closest Humminbird International Distributor to verify if they participate in this product.  Contact distributor first to confirm availability and pricing.