What is the service charge for my out of warranty unit?
Humminbird has always strived to provide superior customer service and after the sale service of our products. Our flat rate service charge applies to units repaired in our Eufaula, Alabama Factory Service Center and is available to customers in the United States only.
Due to continuous improvements and rapid advancements in component technology in the consumer electronics business, components can become quickly obsolete and no longer available. This can affect our ability to repair non-current, out-of-production products.
If your model is not shown below, we regret to say that it is not serviceable. We can no longer service any BottomLine, Geonav or Zercom products. In limited cases, a few models on this list, may not be serviceable depending on the fault or defect. Please contact us if you do not find your model on either of these lists. Our hours of operation are Monday through Friday, 8:00 am to 4:30 pm Central Time.
Our Service Policy and Flat Rate Repair Fees are subject to change without notice. The ground return shipping & handling fee is included in the Repair Fees. If an expedited service is required, an additional fee will be accessed. We service and repair complete units. We do not sell internal components to our fish finders or transducers. If the unit has physical damage like a cracked or broken display, please call us for a quote. This would not be handled under the standard service charge.
Please complete our unit repair form prior to shipment and include it with your return to us.
When returning your unit to us for service, please return to us in a box that you do not intend to keep. We do not return the original packaging of repairs. If sending a product with GPS and it has a card reader slot, always back up your waypoints before sending to us, if you have a map card, do not send the chart unless we specifically request that you do so, if you have an external GPS product and your problems are GPS related, always send your GPS antenna.
We only accept money orders or credit cards - no personal checks accepted.